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Emissaries started the way a lot of good things do – without much of a master plan.
We were three close friends helping out at gaming events in Sydney on weekends. As gamers ourselves, those early jobs taught us something quickly: when you’re representing a brand in a fandom-driven space, authenticity is everything. People can tell straight away when someone actually gets it – and they can tell when they don’t.
We kept getting asked back, then asked to bring more people with us, and before long it became clear that clients weren’t just looking for extra hands. They wanted teams who could genuinely connect with the crowd, represent the brand properly and ease the pressure on the people running the event.
That early demand helped us carve out a strong place in the gaming space as the industry grew, and from there the word-of-mouth kept building. Over time, demand spilled into other sectors too, with brands in entertainment, tech, lifestyle and beyond looking for the same thing: people who could show up well, connect authentically and deliver on the ground.
As demand grew, we sharpened every layer of the business around the same core idea: the right people matter, but so does the way they’re supported. Like any growing business, we learned through experience, made mistakes, and became more disciplined in how we built teams, prepared for briefs and delivered on the ground.
Today, Emissaries supports some of the world’s biggest brands, but the thinking behind it is still the same: great live experiences are elevated by the right people.
Other agencies and staffing platforms will tell you they have thousands of staff on their books, as if that’s a good thing.
It’s really not. How can they vouch for the quality of their staff?
Emissaries deliberately manage less than 1,000 team members and we keep them highly engaged, meaning:
Our teams bring a playful spirit to our work. It’s infectious and shines through in our activations and events.
Because the community wants to engage with people just like themselves.
We turn up when we say we will. And if occassionally one of the team isn’t feeling well, we have back up Emissaries ready to deploy.
We match our event staff with products they’re passionate about to build genuine engagement with your community.
We back you up 24/7 to ensure everything runs smoothly, and we’re on call to help you sort out whatever event day may throw up.
Full project management, but no sneaky management fees, just our flat hourly rate so you can be confident with your budget.
We present impeccably well, we’re experienced and trained in delivering world class customer experiences
Australia’s leading brands and agencies trust Emissaries to represent their brand