SXSW Sydney 2024

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In its second year supporting SXSW Sydney, Emissaries solidified its reputation as a premier staffing agency in Australia, delivering a team of 50 highly trained professionals to manage the intricate operations of this multifaceted festival. Held across several venues in Sydney, SXSW is where tech, entertainment, and culture collide, attracting thousands of attendees, renowned speakers, and international brands. Our team ensured the smooth execution of the conference and expo through careful attention to operational efficiency, meticulous coordination, and a passion for delivering exceptional experiences.

Event:
SXSW Sydney 2024
Client:
SXSW Sydney
Location:
Sydney
State:
New South Wales
Date:
October 2024
Solution:
Conference and Expo Venue Managers, Front-of-House Supervisors, Stage Managers, Green Room and Speaker Liaisons, Exhibition Centre Supervisors, XR Showcase Supervisors

Event breakdown

At SXSW Sydney 2024, Emissaries was tasked with managing high-profile spaces across the convention and exhibition centres, offering a blend of operational excellence and customer service. Our staff worked across all key areas—managing speaker liaison, green rooms, stage operations, and front-of-house (FOH) duties, as well as ensuring the smooth flow of activities in conference rooms. Each venue presented its own unique challenges, from managing back-to-back sessions with world-renowned speakers to overseeing complex AV setups and managing the queueing systems for badge holders.

Our team stood out not just for their efficiency but for their deep commitment to matching staff passion with their responsibilities. By deploying staff in roles that they are passionate about, we were able to provide a heightened level of service, ensuring that each interaction, from assisting speakers with presentations to handling last-minute changes, was managed with professionalism and care. Our strong communication lines, using WhatsApp and radio systems, allowed for quick decision-making and troubleshooting across the venues. The result was a flawless execution that left SXSW Sydney organizers and attendees ecstatic with the quality of our support.

Roles played:

Conference and Expo Venue Managers: Managed main conference operations, from speaker management to room setups.

Front-of-House Supervisors: Ensured seamless flow of attendees, managed queues, and coordinated with the conference programming teams.

Stage Managers: Focused on AV setups, speaker timings, and stage management for keynote sessions.

Green Room and Speaker Liaisons: Assisted high-profile speakers with their presentations, providing support in green rooms, including check-ins and technical setup.

Exhibition Centre Supervisors: Managed expo operations, including volunteer coordination, access control, and signage.

XR Showcase Supervisors: Led the management of interactive tech and XR areas, ensuring smooth transitions between sessions and managing guest experiences.

The success of Emissaries at SXSW Sydney 2024 highlights our ability to deliver high-quality staffing solutions at major events, focusing on careful recruitment, training, and placing people in roles where their passions shine.